Cash winnings sit in your Pick'em wallet. Open Wallet, choose Withdraw, then pick an amount and a payout method. You'll need to finish identity verification before your first withdrawal — it never blocks browsing or playing, only cashing out. SP Coins work differently: prize coins are redeemed from the Sportsbook wallet rather than withdrawn.
A Power Play is 2 to 6 picks and pays only if every pick is correct, at the higher rate. A Flex Play needs at least 3 picks and still pays if one of them misses, at a lower rate. The exact multiplier depends on the mode and how many picks you take, and every rung is shown on your slip before you confirm. If a pick is voided (for example, the player doesn't appear), it drops out and your entry settles as the next size down.
Most finish within a few minutes. It takes longer if the photos are blurry or cropped, or the document has expired — a clear shot with all four corners visible is the quickest route. You can carry on playing while it's under review; verification only gates cashing out.
Usually one of three things: your bank or card issuer declined the charge, the details didn't match your account, or you've reached your own deposit limit. Check Responsible Gaming, then Deposit Limit — if you've hit your daily or weekly cap, deposits are blocked until that period resets. Only your bank can explain the first two; we never see your full card details.
No — once an entry is submitted it's live, and it can't be cancelled or edited. If a game is postponed or a player doesn't take part, the affected pick is voided and your entry settles on the remaining picks.
If a player finishes exactly on the line, that pick is voided rather than counted as a win or a loss, and your entry settles on the picks that remain.