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Our support team is available 7 days a week. Typical response time is under 2 hours during business hours.
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- 7Days a week we're online
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Email Support
Online Nowsupport@pickem.com
Response within 2 hours
Phone
1-800-PICKEM
Mon–Fri, 9am–9pm ET
Headquarters
100 Technology Square
Boston, MA 02139
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Support online · replies in ~2hQuick answers
Common Questions
Most withdrawals are processed within 24 hours. Depending on your payment method, funds can take an additional 1–3 business days to appear in your account.
We currently operate in most U.S. states where daily fantasy sports and pick'em contests are legally permitted. Check the footer of our site for the full, up-to-date list.
You can set deposit limits, cool-off periods, or a permanent self-exclusion from your Account Settings under Responsible Play. Our support team can also help you set this up directly.
User funds are held in segregated accounts separate from operating funds, so your balance is never used to cover company expenses.
Your first entry
is on us
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